I cannot open the Propel Accelerator file
If you get an Invalid win32 application error when you try to open the file, you need to delete the file and download it again. The file was not completely downloaded, which caused the file size to be smaller than the original source file. Download and try to install the program again.
I do not see the small Propel Accelerator icon in the taskbar
First see if Propel Accelerator was successfully installed. Click Start, then Programs. Do you see Propel Accelerator? If you do not see Propel Accelerator in the menu, it is not installed.
If you do see it, you may have some firewall software running that is prevents Propel Accelerator from loading . Click Start, then Programs to see if you have personal firewall software installed on your system. Some firewall programs like Zone Alarm may block acceleration.
I do not see alternating arrows on the Propel Accelerator icon when I surf
As part of the acceleration process, Propel Accelerator uses a proxy server on your computer. A proxy server is a local program that manages Web traffic to and from your browser. The proxy server is configured in your browser. If the proxy server is not configured correctly in the browser, you may not be able to browse. See the steps that follow to check the configuration.
Internet Explorer
Click the small blue propeller icon and select Options. Choose the Advanced tab. Write down the port number. Click Cancel.
From Internet Explorer select Tools -> Internet Options. Then choose the Connections tab and select the connection you are using. Click Settings.
Select the "Use a proxy server for this connection" check box if it is not already selected. Then select the Advanced tab.
Make sure that the proxy address for the HTTP port address is set to "localhost" (no quotes) and the port is set to the port number 8080 Click OK. Now test to see if Propel Accelerator is working.
You can verify that Propel Accelerator is working when:
The Propel Accelerator icon (blue propeller icon near the system clock) shows moving arrows when you browse the Internet.
Netscape
Click the small blue propeller icon in the taskbar and select Options. Then choose the Advanced tab. Write down the port number, Usually 8080 Click Cancel.
Click the Netscape Edit menu and select Preferences.
Double-click the Advanced category.
Click Proxies.
Click View [Netscape 4.7 only]
Select "Manual proxy configuration" if it is not already selected.
Click in the HTTP Proxy area and enter the word "localhost" without quotes.
Click in the HTTP Port area and enter the Propel Accelerator port number (by default, the port number is 8080, but you should verify the number as described previously).
Click OK. Try accessing your favorite Web sites; your Internet experience should be accelerated.
AOL
If you’re surfing with an AOL browser, Click Here
If your browser is configured correctly and you still don’t see alternating arrows when you surf the web, this situation is not normal. We will need some information to assist you. Click the accelerator icon and select Diagnostics from the menu. Click Run then click System Information. Click Copy Log and paste the results and send it to Customer Support.
Propel Accelerator was working, and then the icon disappeared or stopped accelerating.
This problem may be due to a couple of factors:
You may have personal firewall software installed that is preventing Propel Accelerator from launching or providing acceleration. Click Here for configuration steps.
ZoneAlarm can cause partial or incomplete page loads. This issue has been fixed by Zone Labs. If you are using ZoneAlarm, please upgrade to ZoneAlarm Pro version 4.5.xxx.xxx or later.
Norton Internet Security 2004 will shut down the port associated with Propel Accelerator. Configure Norton Internet Security 2004 to not monitor port 8080. Click Here for steps.
If you have Microsoft XP with multiple user accounts, Click Here
Why am I seeing degraded graphics after installing Propel Accelerator?
Propel accelerates the downloading of Web page images by first pre-compressing the graphics they contain. This is just one of many techniques that Propel Accelerator uses to improve Web page load time. By default graphic images are delivered to your Web page in slightly compressed form that balances speed of delivery with graphics quality. In some cases you may notice a degraded graphic and want to see the original quality, just right click on the page and select refresh page with full quality.
Compatibility
WNY Telecomm High Speed Accelerated Dial up works with most Microsoft® Windows™ -based personal
computers in use today, including virtually all PCs purchased within the last 4 years.
See details below
Platforms: Windows 98/NT 4.0/2000/ME/XP (sorry, no Macintosh support yet.)
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